Returns & Refunds Policy
At Hawksbee Atelier, the majority of our pieces are custom made to order, meaning each item is crafted specifically for you. As a result, we are unable to accept returns or offer refunds as standard practice.
However, we understand that sometimes things don't go as expected. If you have any concerns about your order, we are happy to review these on a case-by-case basis. Please get in touch with us as soon as possible and we will do our best to find a resolution that works for you.
Your satisfaction means the world to us, and we are committed to ensuring every piece meets the highest standard of craftsmanship.
To discuss any concerns regarding your order, please contact us at enquiries@hawksbeeatelier.com.
Hawksbee Atelier — Theatrical Pieces Made To Perform.